We never sell your information
Privacy Policy
Privacy, handled with care.
DOMORA respects your privacy and handles personal information responsibly. This page explains what information may be collected, how it may be used, and the choices available to you.
Privacy at a Glance
Clear principles before the detail.
We only use information to respond to enquiries and improve our services
You may request correction or deletion of personal information
We use secure industry-standard providers
We aim to minimise unnecessary data collection
01
Overview
This Privacy Policy explains how DOMORA Phuket may collect, use, store, and protect personal information when you visit our website, contact our team, request property guidance, or interact with our services.
Our approach is simple: collect only what is useful, handle it carefully, and keep communication clear. This page is intended to help visitors, buyers, sellers, and partners understand how information is treated throughout the DOMORA experience.
02
Information We Collect
Depending on how you interact with DOMORA, we may collect information such as your name, email address, phone number, preferred property, budget range, nationality when voluntarily provided, communication history, browser information, device information, cookies, IP address, and analytics information.
We may also receive information that you choose to share through property enquiry forms, viewing requests, email, WhatsApp, LINE, social channels, or direct conversations with our team.
03
How We Use Information
We use information to respond to enquiries, arrange property viewings, recommend suitable properties, improve the website experience, answer support requests, prevent misuse or fraud, and comply with legal obligations.
When appropriate, information may also help us understand which locations, property types, or services are most relevant to visitors so that DOMORA can present clearer and more useful guidance.
04
Legal Basis
Where applicable, DOMORA may rely on contract performance, consent, legitimate interest, or legal obligation as the basis for processing personal information.
For example, we may use your details to respond to a property enquiry, rely on consent for optional updates, rely on legitimate interest to improve service quality, or process information where required by applicable law.
06
International Transfers
Some service providers may process or store information outside Thailand. Where this happens, DOMORA aims to work with reputable providers and reasonable safeguards appropriate to the nature of the information.
07
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, maintaining service records, resolving issues, or complying with legal obligations.
08
Your Rights
Depending on applicable law, you may request access to personal information, correction, deletion, restriction, objection, withdrawal of consent, or the right to make a complaint to an appropriate authority.
Requests can be sent to DOMORA using the privacy contact details on this page. We may need to verify your identity before fulfilling certain requests.
09
Security
DOMORA uses reasonable technical and organisational measures such as secure hosting, encryption where appropriate, access controls, internal procedures, and trusted service providers to protect information.
No website or transmission method is completely risk-free, but we aim to handle personal information with practical care and restraint.
10
Children's Privacy
The DOMORA website and services are not intended for children under the applicable age in their jurisdiction. We do not knowingly collect personal information from children.
11
Third-party Links
Our website may link to external websites, social platforms, maps, communication tools, or service providers. Those websites have their own privacy practices and are not controlled by DOMORA.
12
Policy Updates
This Privacy Policy may be updated from time to time to reflect operational, legal, or service changes. The latest version will be published on this page with the updated date below.
Last updated: July 3, 2026.
13
Contact
Questions about privacy may be sent to privacy@domora.phuket. You may also contact DOMORA through the website contact options for assistance with enquiries or account-related questions.